Frequently Asked Questions

You have questions, we have answers!

Illustration of a conversation

Empower EMR Basics

Is Empower EMR HIPAA Compliant?

Do I have to be in my clinic to use Empower EMR?

Is it hard to get up and running with Empower EMR?

Does Empower EMR work on tablets? laptops? desktops?

Does Empower EMR work on Mac? What about iPads?

What about data backups?

How much does Empower EMR cost?

Will Empower EMR work for my practice?

Does Empower EMR work for large practices?

Does Empower EMR work for midsize practices?

Does Empower EMR work for solo providers?

Is Empower EMR suitable for multi-location practices?

Is Empower EMR only for insurance-based practices?

Will Empower EMR work for my in-patient or hospital-based practice?

Questions about working with Empower EMR

Do you offer training?

Do you offer support?

Do you charge for updates?

Do you help with Medicare compliance?

How is your system’s reliability?

About our company

Where are you based?

Do you offer other products?

Do you know what you’re doing?

What are your core values?

Join your colleagues who are already empowered by automation.

Joel B.
Joel B.
Owner and PT

We've loved the easy customization and the many built-in features. Help with any issues has always been prompt and thorough.

Valerie
Valerie
Therapist

Very user friendly, specific to PT's, easy to adapt the evals/re-evals for your specific clinic

Benjamin
Benjamin
Therapist

Overall, we've been very happy with Empower ease of use, customization, all-in-one approach, and very fast customer service. We're very happy we made the switch from our previous EMR.

Tammy
Tammy
Owner/PT

Excellent communication back and forth about my question - very clear and helpful.

Lisa
Lisa
Therapist

Good tech support, flow of generating the notes is easy and smooth!

Ed
Ed
Owner, Therapist

The team was very courteous and professional. They responded promptly and took whatever time was necessary to answer my questions.

Clint B.
Clint B.
Owner, Therapist

Empower makes our old EMR feel like it was paper documentation.

Misty
Misty
Practice Manager

Your team is fast and knowledgeable!

Andy
Andy
Owner, Therapist

Works great for us. Updates created based on customer feedback. Help requests are timely!

Shelley W.
Shelley W.
Owner/Therapist

Easy to use, great customer support, innovative features

Debbie
Debbie

You all are always such a great help!

Gary
Gary
Owner, Therapist

Empower EMR is easy to use and there are frequent updates that continue to make the clinicians job easier. I have tried two other programs prior to Empower EMR, and Empower EMR is hands down a better product and better company.

DH
DH
Front Desk

This saves us a TON of time!

Benjamin
Benjamin
COO

Overall excellent EMR solution for PT and outstanding customer support.

Terry
Terry
Practice Manager

I get immediate responses. The staff is on top of my request/question and it take no time to get a resolution. Great Team!!!

Sue
Sue
Office Manager

Response was quick and thorough. Appreciate it!

Lisa
Lisa
Owner, Therapist

We've been working with the EmpowerEMR team for a decade now and can't say enough good things about how attentive they are to our needs and how the platform has successfully grown along with our business.

Rod W.
Rod W.
Owner, Therapist

We were dreading an EMR switch. Now we can't believe we waited so long. It was easy and Empower is so much better.

Cassie
Cassie
Owner and PT

I appreciate the patience and help solving my issues.

Karen
Karen
Therapist

Easy to navigate, can keep it simple or add on as needed.

Paula
Paula
Therapist

Quick accurate response, Empower is awesome!

Join us for a demo

The path to an automated PT practice starts right here, right now. We invite you to join us for a personalized demo.